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Additional Machines
Black Widow, Maverick, and supported Xhorse key cutting machines. Select your model for its repair support page.
Supported
Black Widow
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support
Supported
Maverick
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support
Supported
Maverick MAX
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support
Supported
Xhorse Dolphin II XP-005L
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support
Supported
Xhorse Condor XC-Mini Plus II
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support
Care & pre-ship guidance
- Before shipping anything, call tech support for a free phone diagnostic — many issues can be resolved without sending the machine in.
- Have your machine's serial number and a description of the problem ready.
- Keep your original packaging — damage caused by improper packaging during shipping is the customer's responsibility.
Before you ship: submit a repair request first. You'll receive a Repair Authorization (RMA) and shipping instructions — sending a machine without an RMA causes service delays.