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Warranty · Paid Repair · Technical Support
Get your machine
Lock Labs Warranty & Repair Center services the AutoProPAD, Triton, Nitro and more — warranty and paid repair, handled by technicians who know these machines.
Select your machine to check coverage
Warranty & Paid Repair
Coverage-backed and out-of-warranty service for supported machines.
Expert Technicians
Your equipment is handled by technicians who know these machines.
Genuine Quality
Careful, thorough bench work on every machine we service.
Technical Support
Real help before, during, and after your repair.
Fast & Reliable Service
A clear, step-by-step process from intake to return shipment.
How it works
From bench to back-in-service
Submit a repair request online — you'll receive a Repair Authorization (RMA) and shipping instructions before you send anything in.
Find Your Machine
Confirm it's a machine we service.
Start a Repair
Submit your repair request online.
Repair Authorization
Receive your RMA and shipping instructions.
Ship It In
Send your machine only after authorization.
Check Repair Status
Follow progress in the Customer Portal.
Supported equipment
Machines we service
Warranty and paid repair support are available across these lines. Select any machine to view its repair support page — or search the full catalog.
AutoProPAD
AutoProPAD
AutoProPAD Full
Key Programmer
Repair available
Warranty & paid options
View Repair Support
AutoProPAD
AutoProPAD BASIC
Key Programmer
Repair available
Warranty & paid options
View Repair Support
AutoProPAD
AutoProPAD LITE
Key Programmer
Repair available
Warranty & paid options
View Repair Support
AutoProPAD
AutoProPAD G2
Key Programmer
Repair available
Warranty & paid options
View Repair Support
AutoProPAD
AutoProPAD G2 Turbo
Key Programmer
Repair available
Warranty & paid options
View Repair Support
AutoProPAD
AutoProPAD G3 Core
Key Programmer
Repair available
Warranty & paid options
View Repair Support
AutoProPAD
AutoProPAD G3 Evolution
Key Programmer
Repair available
Warranty & paid options
View Repair Support
Nitro
Triton
Additional Machines
Supported
Black Widow
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support
Supported
Maverick
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support
Supported
Maverick MAX
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support
Supported
Xhorse Dolphin II XP-005L
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support
Supported
Xhorse Condor XC-Mini Plus II
Key Cutting Machine
Repair available
Warranty & paid options
View Repair Support