Original Triton

Before you ship

• Submit a repair request first — you'll receive a Repair Authorization (RMA) and shipping instructions. Shipping without an RMA causes service delays.
• Have your serial number, installed software version, and any error messages ready. (Machines with altered, defaced, or removed serial numbers can't be covered.)
• List the accessories you're sending in with the machine.
• Ship in the original packaging where possible — shipping damage from improper packaging is the customer's responsibility.
• Back up any important data first — some repairs (such as board replacements) remove stored data.

Care & preventative tips

• Do not use compressed air to remove shavings — vacuum use is OK.
• Calibrate the machine after every software update, and ideally once a week.
• Use the official mounting kit, and never run longer screws through the rear foot mounts.
• Powering by inverter? Use a minimum 1000 W pure-sine-wave inverter with a 10 A fuse, and surge protection during storms.