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AutoProPAD repair support

Key programmer tablets — from the original AutoProPAD to the G3 generation. Select your model for its repair support page.

Care & pre-ship guidance

  • Before shipping anything, call tech support — programming issues are sometimes caused by the vehicle being programmed, and we may resolve the problem over the phone.
  • Have your product serial number, installed software version, and any error messages ready when you contact us.
  • Use a quality screen protector, avoid over-tightening third-party accessories, and use surge protection when charging during storms.
Before you ship: submit a repair request first. You'll receive a Repair Authorization (RMA) and shipping instructions — sending a machine without an RMA causes service delays.